Return & Refund Policy

Return & Refund Policy

We want you to be satisfied with your purchase! If you are not happy, you can return items within 30 days of delivery.

Eligibility for Returns:

  • Items must be unused and in original packaging.

  • We do not accept returns on personal care items for hygiene reasons.

  • Sale items are final and cannot be returned.

Refund Process:

  • Email glowupthexo@gmail.com to request a return.

  • Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.

Exchanges: We do not offer exchanges. Please return the item and place a new order.

Damaged or Incorrect Items: If you receive a defective or incorrect item, contact us within 7 days of delivery with photos.